Kim Bergeron – Chief Operating Officer, Master Service Technician

Education: B.S. Mechanical Engineering UNH Durham, 1990
Professional Experience: since 1994
Strengths: customer service, pragmatic solutions, getting the job done!
Hobbies: Snowmobiling, Motocross, Water Skiing, Alpine Skiing
Favorite Weather: All 4 Seasons!

Credentials:

• Bachelor of Science Degree in Mechanical Engineering, UNH Durham, 1990.
• Engineer In Training (EIT), 1990
• State of NH Gas Service Technician
• State of VT Propane/Natural Gas Installer
• Counterstrike Certified
• OSHA 10
• EPA Certified Type 1, 2
• NATE Certified
• ACCA Certified
• U.S. NAVY Trained

Todd Bergeron – Manager, Master Service Technician

Education: NH VOTECH Manchester 1989
Professional Experience: since 1986
Strengths: superior technical diagnostics, customer relations
Hobbies: snowmobiling, fishing, outdoor recreation.
Favorite Weather: snow/winter

Credentials:

• NH VOTECH Manchester (1989)
• State of NH Gas Service Technician
• State of VT Propane/Natural Gas Installer
• Counterstrike Certified
• OSHA 10
• EPA 608 Universal Certified

Melissa Hildreth – Business Manager

Professional Experience: since 1992
Strengths: Customer Service, Inventory Control, Accounting, Payroll, Personnel Management
Hobbies: Spending Time With Family
Favorite Weather: Summer and Fall

Deb Perry –
Customer Service Specialist

Professional Experience: since 1992
Strengths: Customer Service
Hobbies: Boating, motorcycle riding, her grandchildren
Favorite Weather: Summer

Learn more about Deb

Jay Gaudry –
Office Administrator

Professional Experience: since 1983
Strengths: Customer Service
Hobbies: Golf, reading, gardening, volunteer work
Favorite Weather: Summer and fall

Tom Harrington – Sales Manager, Comfort Consultant

Professional Experience: since 1990
Strengths: Problem solving, Mitsubishi ductless design and sizing, sales, sales management
Hobbies: Golf, 4-wheeling, snowmobiling and working his farm with his family
Favorite Season: Tom likes the sunshine in any season!

Credentials:

• Designed 1000+ Residential Primary Heat Pump Systems
• Co-Inventor of Ductless Design Software
• Patent Pending Heat Load Estimator

Kristen Bernier – Comfort Consultant

Education: B.A. Mass Communications/Public Relations, Westfield State University, Westfield, MA 1993; Seth Godin’s altMBA 2021
Professional Experience: 1994
Strengths: Relationship building, problem-solving, understanding complex information
Hobbies: Hiking & mountaineering, running, paddling, travel, cooking
Favorite Season: All of it!  There is no bad weather with the right gear.
Credentials:
– Marbl Certified Ductless Designer
– 5+ years of hands-on residential construction in family business
– Co-designed and built three homes
– 20+ years of organization leadership experience in healthcare and national retail organizations

Eric Peterson – General Manager, Master Service Technician

Professional Experience: since 2001
Strengths: customer relations, HVAC diagnostics and design, project management
Hobbies: maple sugaring, spending time with his family
Favorite weather: year round!

Credentials:

• Master HVAC Service Technician
• State of NH Gas Service Technician
• State of State of VT Propane/Natural Gas Installer
• OSHA 10
• Counterstrike Certified
• EPA 608 Universal Certified Type 1, 2

Learn more about Eric

Mike Brodeur – HVAC Service Technician

In this field since: 2016
Strengths: customer relations, business skills
Hobbies: coaching baseball and football
Favorite weather: anything above 40 degrees

Credentials:

• State of NH Gas Service Technician
• State of VT Propane/Natural Gas Installer
• Counterstrike Certified
• OSHA 10
• EPA Certified Universal

Jeremy Eaves – HVAC Service Technician

Professional experience: since 2001
Strengths: installation, electrical, problem solving, team oriented
Hobbies: hunting, hiking
Favorite Weather: fall and spring

Credentials:

• Granite State Trade School (2020)
• State of NH Gas Service Technician
• Counterstrike Certified
• OSHA 10
• EPA Certified Universal

Caleb Rounds – HVAC Service Technician

Professional Experience: since 2017
Strengths: customer relations, working in a team environment
Hobbies: hunting and fishing, engagement in local fire service
Favorite Weather: fall weather

Credentials:

• Granite State Trade School (2021)
• State of NH Gas Service Technician
• State of VT Propane/Natural Gas Installer
• Counterstrike Certified
• OSHA 10
• EPA Certified Universal

Ryan Kierce – Installation Manager, HVAC Service/Installation Technician

In this field since: 2006
Strenghts: team building, attention to detail, process-oriented thinking, teaching others
Hobbies: bowling, being outdoors

Credentials:

• State of NH Gas Service Technician
• EPA Certified Universal

Nils Ahlberg – HVAC Installation Technician

In this field since: 2000
Strengths: can-do attitude, reliable and steady, very hardworking
Hobbies: Family time, working on his land

Credentials:

• State of NH Gas Trainee
• EPA Certified Universal

Jay Cunningham – HVAC Installation Technician

In this field since: 2020
Strengths: great listener, team-oriented, hardworking
Hobbies: hunting, fishing, spending time with his family
Favorite season: fall

Credentials:

• State of NH Gas Trainee
• EPA Certified Universal

Jesse Fish – Project Manager, HVAC Service/Installation Technician​

Lives: Keene, NH
In this field since: 2019
Strengths: HVAC installation, problem-solving, team-oriented
Hobbies: dirt biking, woodworking, metal fabrication
Favorite Weather: the hotter the better!

Credentials:

• Granite State Trade School (2020)
• State of NH Gas Service Technician
• State of VT Propane/Natural Gas Installer
• Counterstrike Certified
• OSHA 10
• EPA Certified Universal

Conor Harrington – HVAC Installation Apprentice

In this field since: 2022
Strengths: Always on time, kind, eager to learn

Lance Lafontaine – HVAC Service/Installation Technician

Strengths: custom ductwork, team oriented, reliable, outstanding customer service, whatever-it-takes attitude
Hobbies: snowmobiling
Favorite Weather: Winter

Credentials:

• Granite State Trade School (2015)
• State of NH Gas Service Technician
• State of VT Propane/Natural Gas Installer
• Counterstrike Certified
• OSHA 10
• EPA Certified Universal

Alex Mills – HVAC Apprentice Technician (Working Intern)

In this field since: 2022
Strengths: reliable, team-oriented
Hobbies: Fishing, hiking, photography

Eric Norman – HVAC Apprentice Installation Technician

In this field since: 2022
Strengths: good listener, kind, team-oriented, takes initiative
Hobbies: Fishing, his dog, sports

Credentials:

• State of NH Gas Trainee & EPA Certified Universal

Jacob Russell – HVAC Installation Technician

In this field since: 2022
Strengths: reliable, team-oriented, hardworking
Hobbies: the outdoors

Credentials:

• State of NH Gas Trainee
• EPA Certified Universal

Evan Shippee – HVAC Apprentice Technician (Working Intern)

In this field since: 2019
Strengths: reliable, team-oriented

Credentials:

• State of NH Gas Trainee
• EPA Certified Universal

Adam Wilson – HVAC Installation Technician

In this field since: 2004
Strengths: reliable, meticulous, hardworking
Hobbies: farming, dogs
Favorite weather: warm weather

Credentials:

• State of NH Gas Service Technician
• EPA Certified Universal
• OSHA 10