Our Team
Kim Bergeron
Chief Operating Officer, Master Service Technician
Education: B.S. Mechanical Engineering UNH Durham, 1990
Professional Experience: since 1994
Strengths: customer service, pragmatic solutions, getting the job done!
Hobbies: Snowmobiling, Motocross, Water Skiing, Alpine Skiing
Favorite Weather: All 4 Seasons!
Credentials:
- Bachelor of Science Degree in Mechanical Engineering, UNH Durham, 1990.
- Engineer In Training (EIT), 1990
- State of NH Gas Service Technician
- State of VT Propane/Natural Gas Installer
- Counterstrike Certified
- OSHA 10
- EPA Certified Type 1, 2
- NATE Certified
- ACCA Certified
- U.S. NAVY Trained
Todd Bergeron
Manager, Master Service Technician
Education: NH VOTECH Manchester 1989
Professional Experience: since 1986
Strengths: superior technical diagnostics, customer relations
Hobbies: snowmobiling, fishing, outdoor recreation.
Favorite Weather: snow/winter
Credentials:
- NH VOTECH Manchester (1989)
- State of NH Gas Service Technician
- State of VT Propane/Natural Gas Installer
- Counterstrike Certified
- OSHA 10
- EPA 608 Universal Certified
Melissa Hildreth
Business Manager
Professional Experience: since 1992
Strengths: Customer Service, Inventory Control, Accounting, Payroll, Personnel Management
Hobbies: Spending Time With Family
Favorite Weather: Summer and Fall
Deb Perry
Customer Service Specialist
Professional Experience: since 1992
Strengths: Customer Service
Hobbies: Boating, motorcycle riding, her grandchildren
Favorite Weather: Summer
Jay Gaudry
Office Administrator
Professional Experience: since 1983
Strengths: Customer Service
Hobbies: Golf, reading, gardening, volunteer work
Favorite Weather: Summer and fall
John Bates
Permit Specialist
Professional Experience: Involved with permitting and inspections since 2014
Strengths: Kind, easygoing and friendly
Favorite Weather: Summer (beach time!!!!!!)
Credentials:
- ASA Fire Science
- Worked as the Fire Prevention Officer conducting inspections and issuing permits for the City of Keene
Sales Team
Tom Harrington
Sales Manager
Professional Experience: since 1990
Strengths: Problem solving, Mitsubishi ductless design and sizing, sales, sales management
Hobbies: Golf, 4-wheeling, snowmobiling and working his farm with his family
Favorite Season: Tom likes the sunshine in any season!
Credentials:
- Designed 1000+ Residential Primary Heat Pump Systems
- Co-Inventor of Ductless Design Software
- Patent Pending Heat Load Estimator
Kristen Bernier
Design Consultant
Education: B.A. Mass Communications/Public Relations, Westfield State University, Westfield, MA 1993; Seth Godin’s altMBA 2021
Professional Experience: 1994
Strengths: Relationship building, problem-solving, understanding complex information
Hobbies: Hiking & mountaineering, running, paddling, travel, cooking
Favorite Season: All of it! There is no bad weather with the right gear.
Credentials:
– Marbl Certified Ductless Designer
– 5+ years of hands-on residential construction in family business
– Co-designed and built three homes
– 20+ years of organization leadership experience in healthcare and national retail organizations
Service Team
Eric Peterson
General Manager, Master Service Technician
Professional Experience: since 2001
Strengths: customer relations, HVAC diagnostics and design, project management
Hobbies: maple sugaring, spending time with his family
Favorite weather: year round!
Credentials:
- Master HVAC Service Technician
- State of NH Gas Service Technician
- State of State of VT Propane/Natural Gas Installer
- OSHA 10
- Counterstrike Certified
- EPA 608 Universal Certified Type 1, 2
Mike Brodeur
HVAC Service Technician
In this field since: 2016
Strengths: customer relations, business skills
Hobbies: coaching baseball and football
Favorite weather: anything above 40 degrees
Credentials:
- State of NH Gas Service Technician
- State of VT Propane/Natural Gas Installer
- Counterstrike Certified
- OSHA 10
- EPA Certified Universal
Jeremy Eaves
HVAC Service Technician
Professional experience: since 2001
Strengths: installation, electrical, problem solving, team oriented
Hobbies: hunting, hiking
Favorite Weather: fall and spring
Credentials:
- Granite State Trade School (2020)
- State of NH Gas Service Technician
- Counterstrike Certified
- OSHA 10
- EPA Certified Universal
Caleb Rounds
HVAC Service Technician
Professional Experience: since 2017
Strengths: customer relations, working in a team environment
Hobbies: hunting and fishing, engagement in local fire service
Favorite Weather: fall weather
Credentials:
- Granite State Trade School (2021)
- State of NH Gas Service Technician
- State of VT Propane/Natural Gas Installer
- Counterstrike Certified
- OSHA 10
- EPA Certified Universal
Installations Team
Ryan Kierce
Installation Manager, HVAC Service/Installation Technician
In this field since: 2006
Strengths: team building, attention to detail, process-oriented thinking, teaching others
Hobbies: bowling, being outdoors
Credentials:
- State of NH Gas Service Technician
- EPA Certified Universal
Nils Ahlberg
HVAC Installation Technician
In this field since: 2000
Strengths: can-do attitude, reliable and steady, very hardworking
Hobbies: Family time, working on his land
Credentials:
- State of NH Gas Trainee
- EPA Certified Universal
Jay Cunningham
HVAC Installation Technician
In this field since: 2020
Strengths: great listener, team-oriented, hardworking
Hobbies: hunting, fishing, spending time with his family
Favorite season: fall
Credentials:
- State of NH Gas Trainee
- EPA Certified Universal
Jesse Fish
Project Manager, HVAC Service/Installation Technician
Lives: Keene, NH
In this field since: 2019
Strengths: HVAC installation, problem-solving, team-oriented
Hobbies: dirt biking, woodworking, metal fabrication
Favorite Weather: the hotter the better!
Credentials:
- Granite State Trade School (2020)
- State of NH Gas Service Technician
- State of VT Propane/Natural Gas Installer
- Counterstrike Certified
- OSHA 10
- EPA Certified Universal
Conor Harrington
HVAC Installation Apprentice
In this field since: 2022
Strengths: Always on time, kind, eager to learn
Lance Lafontaine
HVAC Service/Installation Technician
Strengths: custom ductwork, team oriented, reliable, outstanding customer service, whatever-it-takes attitude
Hobbies: snowmobiling
Favorite Weather: Winter
Credentials:
- Granite State Trade School (2015)
- State of NH Gas Service Technician
- State of VT Propane/Natural Gas Installer
- Counterstrike Certified
- OSHA 10
- EPA Certified Universal
Alex Mills
HVAC Apprentice Technician (Working Intern)
In this field since: 2022
Strengths: reliable, team-oriented
Hobbies: Fishing, hiking, photography
Eric Norman
HVAC Apprentice Installation Technician
In this field since: 2022
Strengths: good listener, kind, team-oriented, takes initiative
Hobbies: Fishing, his dog, sports
Credentials:
- State of NH Gas Trainee & EPA Certified Universal
Jacob Russell
HVAC Installation Technician
In this field since: 2022
Strengths: reliable, team-oriented, hardworking
Hobbies: the outdoors
Credentials:
- State of NH Gas Trainee
- EPA Certified Universal
Evan Shippee
HVAC Apprentice Technician (Working Intern)
In this field since: 2019
Strengths: reliable, team-oriented
Credentials:
- State of NH Gas Trainee
- EPA Certified Universal
Cameron Tattersall
HVAC Apprentice Installation Technician
In this field since: 2023
Strengths: hardworking, eager to learn, detail oriented, team player
Hobbies: fishing, motorcycles, hiking, being outdoors
Favorite Weather: summer!
Adam Wilson
HVAC Installation Technician
In this field since: 2004
Strengths: reliable, meticulous, hardworking
Hobbies: farming, dogs
Favorite weather: warm weather
Credentials:
- State of NH Gas Service Technician
- EPA Certified Universal
- OSHA 10
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