Our Team

Kim Bergeron

Chief Operating Officer, Master Service Technician

Education: B.S. Mechanical Engineering UNH Durham, 1990
Professional Experience: since 1994
Strengths: customer service, pragmatic solutions, getting the job done!
Hobbies: Snowmobiling, Motocross, Water Skiing, Alpine Skiing
Favorite Weather: All 4 Seasons!

Credentials:

  • Bachelor of Science Degree in Mechanical Engineering, UNH Durham, 1990.
  • Engineer In Training (EIT), 1990
  • State of NH Gas Service Technician
  • State of VT Propane/Natural Gas Installer
  • Counterstrike Certified
  • OSHA 10
  • EPA Certified Type 1, 2
  • NATE Certified
  • ACCA Certified
  • U.S. NAVY Trained
Todd Bergeron

Todd Bergeron

Manager, Master Service Technician

Education: NH VOTECH Manchester 1989
Professional Experience: since 1986
Strengths: superior technical diagnostics, customer relations
Hobbies: snowmobiling, fishing, outdoor recreation.
Favorite Weather: snow/winter

Credentials:

  • NH VOTECH Manchester (1989)
  • State of NH Gas Service Technician
  • State of VT Propane/Natural Gas Installer
  • Counterstrike Certified
  • OSHA 10
  • EPA 608 Universal Certified
Melissa Hildreth

Melissa Hildreth

Business Manager

Professional Experience: since 1992
Strengths: Customer Service, Inventory Control, Accounting, Payroll, Personnel Management
Hobbies: Spending Time With Family
Favorite Weather: Summer and Fall

Deb Perry

Deb Perry

Customer Service Specialist


Professional Experience: since 1992
Strengths: Customer Service
Hobbies: Boating, motorcycle riding, her grandchildren
Favorite Weather: Summer

Learn more about Deb

Jay Gaudry

Jay Gaudry

Office Administrator


Professional Experience: since 1983
Strengths: Customer Service
Hobbies: Golf, reading, gardening, volunteer work
Favorite Weather: Summer and fall

John Bates

John Bates

Permit Specialist


Professional Experience: Involved with permitting and inspections since 2014
Strengths: Kind, easygoing and friendly
Favorite Weather: Summer (beach time!!!!!!)
Credentials:

  • ASA Fire Science
  • Worked as the Fire Prevention Officer conducting inspections and issuing permits for the City of Keene

Sales Team

Tom Harrington

Tom Harrington

Sales Manager

Professional Experience: since 1990
Strengths: Problem solving, Mitsubishi ductless design and sizing, sales, sales management
Hobbies: Golf, 4-wheeling, snowmobiling and working his farm with his family
Favorite Season: Tom likes the sunshine in any season!

Credentials:

  • Designed 1000+ Residential Primary Heat Pump Systems
  • Co-Inventor of Ductless Design Software
  • Patent Pending Heat Load Estimator
Kristen Bernier

Kristen Bernier

Design Consultant

Education: B.A. Mass Communications/Public Relations, Westfield State University, Westfield, MA 1993; Seth Godin’s altMBA 2021
Professional Experience: 1994
Strengths: Relationship building, problem-solving, understanding complex information
Hobbies: Hiking & mountaineering, running, paddling, travel, cooking
Favorite Season: All of it!  There is no bad weather with the right gear.
Credentials:
– Marbl Certified Ductless Designer
– 5+ years of hands-on residential construction in family business
– Co-designed and built three homes
– 20+ years of organization leadership experience in healthcare and national retail organizations

Service Team

Eric Peterson

Eric Peterson

General Manager, Master Service Technician

Professional Experience: since 2001
Strengths: customer relations, HVAC diagnostics and design, project management
Hobbies: maple sugaring, spending time with his family
Favorite weather: year round!

Credentials:

  • Master HVAC Service Technician
  • State of NH Gas Service Technician
  • State of State of VT Propane/Natural Gas Installer
  • OSHA 10
  • Counterstrike Certified
  • EPA 608 Universal Certified Type 1, 2

Learn more about Eric

Mike Brodeur

Mike Brodeur

HVAC Service Technician

In this field since: 2016
Strengths: customer relations, business skills
Hobbies: coaching baseball and football
Favorite weather: anything above 40 degrees

Credentials:

  • State of NH Gas Service Technician
  • State of VT Propane/Natural Gas Installer
  • Counterstrike Certified
  • OSHA 10
  • EPA Certified Universal
Jeremy Eaves

Jeremy Eaves

HVAC Service Technician

Professional experience: since 2001
Strengths:
installation, electrical, problem solving, team oriented
Hobbies: hunting, hiking
Favorite Weather: fall and spring

Credentials:

  • Granite State Trade School (2020)
  • State of NH Gas Service Technician
  • Counterstrike Certified
  • OSHA 10
  • EPA Certified Universal
Caleb Rounds

Caleb Rounds

HVAC Service Technician

Professional Experience: since 2017
Strengths: customer relations, working in a team environment
Hobbies:
 hunting and fishing, engagement in local fire service
Favorite Weather: fall weather

Credentials:

  • Granite State Trade School (2021)
  • State of NH Gas Service Technician
  • State of VT Propane/Natural Gas Installer
  • Counterstrike Certified
  • OSHA 10
  • EPA Certified Universal

Installations Team

Ryan Kierce

Ryan Kierce

Installation Manager, HVAC Service/Installation Technician

In this field since: 2006
Strengths: team building, attention to detail, process-oriented thinking, teaching others
Hobbies:
bowling, being outdoors

Credentials:

  • State of NH Gas Service Technician
  • EPA Certified Universal
Nils Ahlberg

Nils Ahlberg

HVAC Installation Technician

In this field since: 2000
Strengths: can-do attitude, reliable and steady, very hardworking
Hobbies:
Family time, working on his land

Credentials:

  • State of NH Gas Trainee
  • EPA Certified Universal
Jay Cunningham

Jay Cunningham

HVAC Installation Technician

In this field since: 2020
Strengths: great listener, team-oriented, hardworking
Hobbies:
hunting, fishing, spending time with his family
Favorite season: fall

Credentials:

  • State of NH Gas Trainee
  • EPA Certified Universal
Jesse Fish

Jesse Fish

Project Manager, HVAC Service/Installation Technician​

Lives: Keene, NH
In this field since: 2019
Strengths:
HVAC installation, problem-solving, team-oriented
Hobbies: dirt biking, woodworking, metal fabrication
Favorite Weather: the hotter the better!

Credentials:

  • Granite State Trade School (2020)
  • State of NH Gas Service Technician
  • State of VT Propane/Natural Gas Installer
  • Counterstrike Certified
  • OSHA 10
  • EPA Certified Universal
Conor Harrington

Conor Harrington

HVAC Installation Apprentice

In this field since: 2022
Strengths:
Always on time, kind, eager to learn

Lance Lafontaine

Lance Lafontaine

HVAC Service/Installation Technician

Strengths: custom ductwork, team oriented, reliable, outstanding customer service, whatever-it-takes attitude
Hobbies: snowmobiling
Favorite Weather: Winter

Credentials:

  • Granite State Trade School (2015)
  • State of NH Gas Service Technician
  • State of VT Propane/Natural Gas Installer
  • Counterstrike Certified
  • OSHA 10
  • EPA Certified Universal
Alex Mills

Alex Mills

HVAC Apprentice Technician (Working Intern)

In this field since: 2022
Strengths: reliable, team-oriented
Hobbies:
 Fishing, hiking, photography

Eric Norman

Eric Norman

HVAC Apprentice Installation Technician

In this field since: 2022
Strengths: good listener, kind, team-oriented, takes initiative
Hobbies: Fishing, his dog, sports

Credentials:

  • State of NH Gas Trainee & EPA Certified Universal
Jacob Russell

Jacob Russell

HVAC Installation Technician

In this field since: 2022
Strengths: reliable, team-oriented, hardworking
Hobbies: the outdoors

Credentials:

  • State of NH Gas Trainee
  • EPA Certified Universal
Evan Shippee

Evan Shippee

HVAC Apprentice Technician (Working Intern)

In this field since: 2019
Strengths: reliable, team-oriented

Credentials:

  • State of NH Gas Trainee
  • EPA Certified Universal
Cameron Tattersall

Cameron Tattersall

HVAC Apprentice Installation Technician

In this field since: 2023
Strengths: hardworking, eager to learn, detail oriented, team player
Hobbies: fishing, motorcycles, hiking, being outdoors
Favorite Weather: summer!

Adam Wilson

Adam Wilson

HVAC Installation Technician

In this field since: 2004
Strengths: reliable, meticulous, hardworking
Hobbies: farming, dogs
Favorite weather: warm weather

Credentials:

  • State of NH Gas Service Technician
  • EPA Certified Universal
  • OSHA 10

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